Optimizely

DECEMBER 21, 2017

But before you run off, let me tell you about an ecommerce trend that will actually help you better sell to customers and ensure their (undying) loyalty. Every B2C marketer needs to know about contextual commerce. Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

BigCommerce

FEBRUARY 13, 2018

The ability to speak directly to your customers and make adjustments has never been easier. What is Ecommerce? Essentially, ecommerce (or electronic commerce) is the buying and selling of goods (or services) on the internet. Types of Ecommerce. Let’s look at each type of electronic commerce in a bit more detail.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. There are 3 main ways to classify the different types of ecommerce platforms: Open Source. CaaS (Commerce as a Service).

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But do B2C techniques work for this audience? B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Kibo

NOVEMBER 23, 2021

CDPs aggregate large amounts of customer data and help companies create personalization experiences. But collecting and centralizing data is only the first step in creating personalized experiences. Data-readiness should be your next determining factor. You’ll also need resources to act on the data (e.g.,

Customer Data 62

Customer Data Technology eCommerce Technology Omnichannel 62

BigCommerce

AUGUST 15, 2018

Data becomes stored in a variety of formats or is held captive by individual employees and systems. Over time things like item numbers, references, catalogs, SKUs , images and videos, translations, localizations, documentation, custom attributes and more become impossible to manage. Custom Build a PIM. Inability to scale (e.g.,

Information 212

Information Management Merchant Services Multi-channel 212

BigCommerce

OCTOBER 20, 2017

customers get the same level of quality and service. All the while, they will need their ecommerce site to function amidst the complexities of: bulk orders and order minimums. personalized customer pricing. Upgrade Your B2B Ecommerce Software. The New B2B Ecommerce Strategy. LTL shipping.

B2B 251

B2B eCommerce Payment Services Multi-channel 251