A Look Back on 2022 + What’s to Arrive in 2023
ChannelSale
MARCH 21, 2023
Many B2B and B2C consumers are looking for a “custom” e-commerce experience. Based on a 2022 report, around 49% of consumers have made claims that will transform into repeat customers if they receive a personalized shopping experience. Personalization has become the preferred shopping experience.
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