NRF 2021 Reminds Retailers to Focus on the Big Picture With These 5 Customer-Centric Strategies
Kibo
JANUARY 28, 2021
Or worse, many brands with closed storefronts suddenly had BOPIS as their only option, but didn’t provide enough information to consumers to deliver a truly good fulfillment experience. Incentivizing logging in shows up in its own way in the B2C space through things like exclusive pricing and premium products.
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