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Ecommerce Glossary

AcquireConvert

Chargeback: the reversal of a completed credit card transaction by the merchant’s bank, usually due to a customer disputing a charge. Customer journey: the path and sequence of interactions that customers go through from the first visit to purchase: this can involve multiple channels and different timelines for different customers.

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Fund, Bootstrap, or Finance: How to Finance A Small Business

SellBrite

Although they offer some of the same features as traditional banks, there are risks to using credit unions. About 50% of small business owners went to their local bank in 2017 to apply for a loan. Approval through these types of companies is much quicker than traditional banks —sometimes with loan approval taking just a few hours.

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8 Holiday A/B Tests to Boost Your Ecommerce Growth This Holiday Shopping Season

ROI Revolution

Understanding how customers behave during the holidays can help you as you improve your ongoing customer retention strategy. Galeries Lafayette, an upscale department store chain in France, hypothesized that this extra authentication step was deterring customers from completing their purchases. Consistent Messaging.

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ecommerce in Nigeria – tips for success

Payoneer

Tell me about managing my payments in Nigeria Characteristics of the Nigerian ecommerce market According to the latest commercial updates from the International Trade Administration , ecommerce in Nigeria boasts the following features: Nigeria is also shifting toward cashless payment by implementing digital payment and electronic banking.

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4 Omnichannel Myths Keeping You From Success

Retail TouchPoints

Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. This results in siloed communication and a disjointed customer experience. Not to mention a more cohesive journey across multiple channels helps create more engaging, personalized experiences.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

Commerce [functionalities] used to be expensive to deploy and hard to maintain, but now you have multi-tenant SaaS MACH-based commerce vendors, so it makes much more sense to pay a nominal fee to use, for example, our shopping cart versus building something and maintaining that. View the session on demand.

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Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.