Retail TouchPoints

MARCH 22, 2022

This platform, with its humble beginnings selling used books, has gone on to power the careers and fortunes of countless small businesses. Beyond marketplaces and retail media, there is another burgeoning area of ecommerce that was pioneered by Amazon (although it doesn’t necessarily get credit for it) — “ headless commerce.”

Small Business Retail 285

Small Business Retail Retail Shopify eCommerce 285

BigCommerce

MAY 4, 2018

UX Case Study: Modern Ecommerce Design with Exxel Outdoors. For those of you not yet up to speed on Amazon – including if you should sell there, the success others are having and how to do it – this book is for you. Visual Search and Discovery – Transforming the Shopping Experience.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Demac Media

OCTOBER 31, 2017

Customer Centered Systems First. We’ve recently put a lot of effort into creating and refining a customer experience playbook. We want our customers to feel a connection with us and the only way to do that is to treat them as fellow human beings instead of transactions. This is an example of a customer centred system.

eCommerce 51

eCommerce Merchant Services Shopify Channel 51

Demac Media

OCTOBER 31, 2017

Customer Centered Systems First. We’ve recently put a lot of effort into creating and refining a customer experience playbook. We want our customers to feel a connection with us and the only way to do that is to treat them as fellow human beings instead of transactions. This is an example of a customer centred system.

eCommerce 28

eCommerce Merchant Services Shopify Channel 28