Groove

JULY 24, 2022

In an eCommerce environment, the product must be shipped and packed with frozen carbon dioxide, also known as dry ice. Once the package has been received by the customer, the product must be consumed in the first 24 hours after arrival, making the delivery date essential to a great customer experience.

BigCommerce 195

BigCommerce Customer Retention Shipping Costs Shipping 195

BigCommerce

JUNE 5, 2018

The winning sites and finalists fell into the following 4 categories: Best Overall Ecommerce Website Design. Best New Ecommerce Website Design. Best Ecommerce Homepage Design. Best Customer Experience Design. Best Ecommerce Site Designs of 2018. Best Customer Experience.

eCommerce 420

eCommerce BigCommerce Beauty and Health Customer Experience 420

Demac Media

OCTOBER 31, 2017

Customer Centered Systems First. We’ve recently put a lot of effort into creating and refining a customer experience playbook. We want our customers to feel a connection with us and the only way to do that is to treat them as fellow human beings instead of transactions. This is an example of a customer centred system.

eCommerce 51

eCommerce Merchant Services Shopify Channel 51

Demac Media

OCTOBER 31, 2017

Customer Centered Systems First. We’ve recently put a lot of effort into creating and refining a customer experience playbook. We want our customers to feel a connection with us and the only way to do that is to treat them as fellow human beings instead of transactions. This is an example of a customer centred system.

eCommerce 28

eCommerce Merchant Services Shopify Channel 28

BigCommerce

MAY 4, 2018

UX Case Study: Modern Ecommerce Design with Exxel Outdoors. Michael Kaselitz , Director, Ecommerce, Peter Millar. In the age of big data, cross-channel marketing and hyper-targeted customer experiences, there is no doubt that Machine Learning is going to play a larger role for e-retailers.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419