Channel Customer Experience Customer Loyalty White Paper 
365 Retail
DECEMBER 13, 2023
This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. Rewards at the ready for returning customers In 2024, customer loyalty will continue to be emphasised as a key driver of growth, as acquiring new customers becomes increasingly expensive.
GetElastic
SEPTEMBER 6, 2021
She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. Erickson is a strategic, customer-centric business leader with HID Global and is responsible for driving commercial digital business and customer experience strategies.
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GetElastic
SEPTEMBER 26, 2019
She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. With more than a decade at HID Global, she has held roles in sales management, channel marketing, product marketing/management, international sales and marketing communications.
Dynamic Action
SEPTEMBER 11, 2017
DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Lesson #1: Form a complete view of the customer experience. Amazon’s operating model is centered on the customer.
Groove
APRIL 21, 2020
eCommerce email marketing remains one of the most important channels to generate traffic, conversions and revenue for many businesses. Provide an incentive with a customer loyalty program. If you’re unsure where to start, we recommend exploring eBooks , white papers, videos and infographics. Use gated content.
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