365 Retail

MAY 5, 2023

Highlighting the increasing complexity of meeting the demands of consumers who expect to shop seamlessly across multiple touchpoints, respondents working at omnichannel businesses (92%) were more likely those at pure play ecommerce retailers (84%) to think a branded post-purchase tracking solution would improve their customer experience.

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

365 Retail

DECEMBER 13, 2023

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. Rewards at the ready for returning customers In 2024, customer loyalty will continue to be emphasised as a key driver of growth, as acquiring new customers becomes increasingly expensive.

Retail 65

Retail Gifts Shipping Costs Customer Loyalty 65

GetElastic

SEPTEMBER 6, 2021

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. Apryl Erickson, Vice President, eBusiness & Customer Centricity, HID Global. Don Brett , Global Chief Digital Officer at NBG Home. Richard Isaac , CEO, Real Decoy.

B2B 144

B2B eCommerce White Paper Seminar 144

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. 69% of B2B buyers are willing to pay more for a personalized experience.

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

SEPTEMBER 26, 2019

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. He specializes in strategy and analytics with a proven ability to collaborate with IT teams to deliver new and improved customer experiences. Twitter LinkedIn.

B2B 163

B2B eCommerce Multi-channel White Paper 163

Omnisend

MAY 3, 2023

Add a clear call-to-action : Tell the recipient what you want them to do next, such as downloading a white paper, scheduling a demo, or signing up for a free trial. Product upsell emails The goal of product upsell emails is to increase the average order value (AOV) of each customer by encouraging them to buy more products.

Marketing 147

Marketing Download White Paper Recommendation 147

FastSpring

DECEMBER 18, 2020

This meant that there was a chance of human error by BizNet’s staff, and their customers also had to wait over 24 hours to receive access to their product. It wasn’t ideal for the business or its customers. “It When our customers ordered something, they wanted it right away.”.

B2B 148

B2B eCommerce Payment Services SEO 148