Channel Customer Loyalty Management White Paper 
Retail TouchPoints
JUNE 3, 2021
While privacy advocates are happy, the threat to online retailers is an erosion of revenue and customer loyalty if they miss the mark in replacing ad tracking. Even for known customers, email and other remarketing campaigns produce low yields, especially since consumers are quick to move on to other alternatives.
GetElastic
SEPTEMBER 6, 2021
Budde is an 18-year veteran in the B2B industry, with experience spanning markets at large and mid-size enterprises, including roles in digital, ecommerce, product management, operations and engineering. He has been considered a leading authority when it comes to boosting customer loyalty and ecommerce conversions.
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GetElastic
SEPTEMBER 26, 2019
John Bruno , VP, Product Management, Elastic Path (former Forrester Analyst) Bruno has been shaping the future of B2B digital commerce for some time now. With more than a decade at HID Global, she has held roles in sales management, channel marketing, product marketing/management, international sales and marketing communications.
Kibo
MAY 20, 2014
“For more than a decade, Kibo cloud-based platform has been driving an industry shift from legacy order management to SaaS-based distributed order management solutions,” says Shopatron Founder Ed Stevens. This is the natural next step toward enabling seamless omni-channel retail commerce.”
Dynamic Action
SEPTEMBER 11, 2017
DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Mulberry teams constantly fine-tune the customer journey. It’s impossible to manage the business down at the product level.”
BigCommerce
AUGUST 17, 2018
All you need is a piece of white paper to use as a background. When asked about ways to improve customer service and work more efficiently, Tommy mentioned the importance of linking to shipping and refund-related FAQs in his emails. “By For many customers, returning online purchases can feel like a hassle.
Kibo
DECEMBER 17, 2020
But B2B firms can’t be satisfied with a simple pivoting to digital channels, they need to recreate the personal connections that have been lost with data-driven personalization across the B2B buyer journey. Below are the five key elements necessary to deliver on the promise of consistently relevant cross-channel relationships.
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