365 Retail

MAY 5, 2023

New data from Scurri , the next-generation delivery management platform, reveals nearly 9 in 10 (88%) UK retailers believe a branded post-purchase tracking solutions built into the delivery experience improves customer shopping journeys, leading to an increase in repeat purchasing (44%) and loyalty and retention (44%).

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

Retail TouchPoints

JUNE 3, 2021

While privacy advocates are happy, the threat to online retailers is an erosion of revenue and customer loyalty if they miss the mark in replacing ad tracking. Even for known customers, email and other remarketing campaigns produce low yields, especially since consumers are quick to move on to other alternatives.

Marketing 189

Marketing White Paper Social Media Mobile 189

GetElastic

SEPTEMBER 6, 2021

Budde is an 18-year veteran in the B2B industry, with experience spanning markets at large and mid-size enterprises, including roles in digital, ecommerce, product management, operations and engineering. He has been considered a leading authority when it comes to boosting customer loyalty and ecommerce conversions.

B2B 144

B2B eCommerce White Paper Seminar 144

GetElastic

SEPTEMBER 26, 2019

John Bruno , VP, Product Management, Elastic Path (former Forrester Analyst) Bruno has been shaping the future of B2B digital commerce for some time now. With more than a decade at HID Global, she has held roles in sales management, channel marketing, product marketing/management, international sales and marketing communications.

B2B 163

B2B eCommerce Multi-channel White Paper 163

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Offering personalized account management. AI in ECommerce: The Future of the Customer Experience.

B2B 146

B2B eCommerce Customer SEO 146

Kibo

MAY 20, 2014

Perfect Sync empowers your support and sales associates to access up-to-the-minute product and order information and offer targeted promotions and save-the-sale appeasements—culminating in increased brand loyalty and sales. To learn more about Perfect Sync, download this Snapshot.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Dynamic Action

SEPTEMBER 11, 2017

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Mulberry teams constantly fine-tune the customer journey. It’s impossible to manage the business down at the product level.”

Operations 59

Operations Shipping Costs Retail Merchant Services 59