Retail TouchPoints

SEPTEMBER 23, 2021

Decades of surveys have shown that a core motivation for brick-and-mortar shopping has been customers wanting to experience products in person before buying them. While the web may have become synonymous with “browsing,” the COVID-19 pandemic created a serious barrier between shoppers and leisurely real-world perusal of inventory.

SEO 263

SEO Gifts Shipping Costs Beauty and Health 263

GetElastic

NOVEMBER 10, 2021

While the number of options can at first seem disorienting, the majority of modern customers are using more than one channel to engage with brands and could have anywhere up to 20 touch points before buying. According to drift, they are the fastest growing brand communication channel. Reduced abandoned shopping carts.

Payment Services 78

Payment Services eCommerce Payments Banking 78

Ecommerce Platforms

MAY 30, 2023

GFS recommends the most strategic fulfillment centers for reducing shipping costs and boosting delivery spreads. We recommend opting for a tracked delivery service. Customer service: The Fulfillment Lab offers a team of experienced customer service professionals and a variety of support channels for users to choose from.

Fulfillment 104

Fulfillment Shipping Costs Merchant Services Order Fulfillment 104

Optimizely

NOVEMBER 29, 2018

Whether they’ve come across one of your tweets or are just leisurely browsing your ecommerce website, shoppers should have a basic understanding of what you do and sell at this point. When shoppers put one of your products in their shopping carts, they move into this category. Post-purchase engagements. One purchase.

eCommerce 252

eCommerce Customer Social Media Customer Loyalty 252