Comparison Shopping Consumer Customer Loyalty Mobile 
GetElastic
AUGUST 18, 2021
B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.
Wiser
JANUARY 18, 2019
To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. Their responses could help you improve sales and meet more consumer expectations in this digital age. 2019 Shopping Trends.
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Retalon
SEPTEMBER 22, 2021
With increasing popularity among consumers, BOPIS ‘success last year just accelerated what was already happening. BOPIS allows consumers to collect more information so they can make better decisions. In the comfort of their home, a person can take their time to comparison-shop local stores’ assortments and inventory.
Kissmetrics
APRIL 10, 2018
This is a huge opportunity to move consumers through the sales funnel and to boost your sales. 47% of customers surveys say that they didn’t have a positive live chat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional live chat experience. Facebook Messenger currently has more than 1.3
Retail TouchPoints
JUNE 8, 2021
Consumers are spending more money online than they do in brick-and-mortar stores, particularly during the busy holiday season. Nearly 70% of carts end up abandoned online, and about 85% of mobile shoppers exhibit this behavior. Asking consumers to create a new account can certainly cause some of this hesitation.
Kissmetrics
MARCH 12, 2018
While it’s not quite the holiday shopping season just yet, it’s always a good time to start thinking about ways to attract shoppers to your online store. More important is what improvements you can make to begin capturing more conversions as holiday shopping traffic begins to increase. Mobile checkout optimization.
BigCommerce
OCTOBER 24, 2017
Timi Garai, Marketing Manager, Antavo Loyalty Management Software. Invest in customer loyalty. So many online business focus on customer acquisition, but what makes you more money in the end is your returning customers. How does it look on mobile/tablet? What do your customers/users think?
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