Remove Comparison Shopping Remove Customer Experience Remove Fulfillment Remove Order Fulfillment
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What Should You Look for in an Ecommerce Platform?

Kibo

What delivers relevant content to customers based on their preferences and past behavior? Any ecommerce platform that is designed to deliver the best possible customer experience should have native personalization capabilities built in. Personalization does. API-First, Microservices Architecture. For example, 72.1%

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Ecommerce Glossary

AcquireConvert

Click-through rate (CTR) : a measurement of the ratio of customers who click on a link (such as in an ad, organic search or email) versus the number of times it’s viewed: divide the total clicks by the number of page impressions and multiply by 100. . Sometimes called “user experience” (UX).

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4 Ways Businesses Can Use Shipping to Reduce Cart Abandonment

Retail TouchPoints

Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. One study found that 42% of consumers will make additional purchases after a positive experience with a business, and many will become loyal customers.