ChannelSale
OCTOBER 14, 2017
Meaning, A/B testing is going to be the soul of their operations and backbone of their strategies. Yes, don’t coldly treat them as customers who are good only if they are paying and have made their purchase. Aim to improve your customer retention rate. And your customer retention rate will jump.
ViiBE Blog - Retail
JANUARY 15, 2021
Co-browsing, the customer service X-factor. Going forward, themes such as empathy are key to operating a successful customer service operation. 89% of companies compete on the quality of customer service alone, therefore themes like empathy become clear differentiators. Conclusion : Co-browsing is a must-have.
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ViiBE Blog - Retail
JANUARY 15, 2021
Co-browsing, the customer service X-factor. Going forward, themes such as empathy are key to operating a successful customer service operation. 89% of companies compete on the quality of customer service alone, therefore themes like empathy become clear differentiators. Conclusion : Co-browsing is a must-have.
ChannelSale
OCTOBER 16, 2017
Every big thing once started small; so take marginal profit with cheap price until you have managed to acquire a decent number of customers. Then tweak your pricing strategy and focus on customer retention. Update latest changes in your Marketplaces , Comparison Shopping Engines and Affiliate networks even as they happen.
BigCommerce
OCTOBER 24, 2017
By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially. Find ways to keep existing customers coming back without discounting. Christopher Cowden, Director of Operations, Grace and Lace.
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