ViiBE Blog - Retail

JANUARY 15, 2021

Co-browsing, the customer service X-factor. Going forward, themes such as empathy are key to operating a successful customer service operation. 89% of companies compete on the quality of customer service alone, therefore themes like empathy become clear differentiators. Empowered support agents.

Omnichannel 52

Omnichannel Live Chat Comparison Shopping X-cart 52

ViiBE Blog - Retail

JANUARY 15, 2021

Co-browsing, the customer service X-factor. Going forward, themes such as empathy are key to operating a successful customer service operation. 89% of companies compete on the quality of customer service alone, therefore themes like empathy become clear differentiators. Empowered support agents.

Omnichannel 52

Omnichannel Live Chat Comparison Shopping X-cart 52

BigCommerce

OCTOBER 24, 2017

By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially. Find ways to keep existing customers coming back without discounting. Christopher Cowden, Director of Operations, Grace and Lace.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420