Retail TouchPoints

JANUARY 4, 2023

While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. Still, only 50% of online stores allow shoppers to sort by availability , according to the Omnichannel Retail Index. Beyond the Shelf.

eCommerce 235

eCommerce Omnichannel Comparison Shopping Recommendation 235

GetElastic

AUGUST 18, 2021

By becoming the new standard, self-service has re-vitalized B2B operations and resource allocation, maintaining its majority hold despite certain geographies now reopening in-person operations and direct sales efforts. McKinsey published a report earlier this year highlighting the growing impact of omnichannel on B2B sales.

B2B 145

B2B eCommerce Payment Services Marketing 145

Kibo

JULY 24, 2020

Order management is the backbone of a seamless commerce operation. With order fulfillment options changing regularly—and many retailers pivoting quickly to use stores as mini-distribution centers , offering BOPIS and BOPAC—an order management system can help keep the back-end operations moving smoothly. Built-In Order Management.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Omnisend

JULY 23, 2023

Consumers are still shopping, but they’re doing so with more caution. At just the right time” messages are more pronounced than ever, making omnichannel marketing on channels that you control exceptionally important. Threats of a deep recession have thankfully eased, for the time being at least. The result? “At of email sends.

Food and Beverages 78

Food and Beverages Marketing eCommerce Books 78

Retalon

SEPTEMBER 22, 2021

In fact, it can even be viewed as the natural evolution of omnichannel retail — the ultimate blending of online with brick-and-mortar. Adopting BOPIS can be challenging so we’ll explain how you can successfully merge your online and physical store operations. Furthermore, many online retailers provide easy-to-use comparison tools.

Shipping Costs 41

Shipping Costs eCommerce Payment Services Fulfillment 41

ViiBE Blog - Retail

JANUARY 15, 2021

Co-browsing becomes a powerful customer support tool that boosts performance metrics significantly when coupled with omnichannel tools such as video assistance. Going forward, themes such as empathy are key to operating a successful customer service operation. Enhanced customer engagement: Integration with omnichannel.

Omnichannel 52

Omnichannel Live Chat Comparison Shopping X-cart 52

ViiBE Blog - Retail

JANUARY 15, 2021

Co-browsing becomes a powerful customer support tool that boosts performance metrics significantly when coupled with omnichannel tools such as video assistance. Going forward, themes such as empathy are key to operating a successful customer service operation. Enhanced customer engagement: Integration with omnichannel.

Omnichannel 52

Omnichannel Live Chat Comparison Shopping X-cart 52