Ecommerce with Flair: Digital Tools for a More Inspiring Online Experience
Retail TouchPoints
JANUARY 4, 2023
While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. The search bar can be enhanced with autofill options like “suggested” or “similar” product recommendations. Beyond the Shelf. Personalization goes beyond discovery, as well.
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