#CCS23: Composable Commerce, ChatGPT and Data, Data, Data
Retail TouchPoints
MARCH 30, 2023
The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.
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