sales@lateshipment.com 
lateshipment
MAY 21, 2021
Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Leverage email marketing.
lateshipment
FEBRUARY 6, 2024
But when it comes to an e-commerce business where product values and consumer spending differ, there is no actual guarantee on the specific amount or time of the customer’s next spending. However, most businesses (like you, probably) neglect the customer experience after checkout.
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lateshipment
JULY 17, 2020
Even if you get a lot of new visitors – it might not cut it to make enough sales. So instead of focusing on getting as many people as possible to come to your site, let’s look at luring visitors back in who you are more likely to seal the deal with. Why focus on customer retention , and not just increasing the number of new visitors?
lateshipment
OCTOBER 16, 2020
A question that is largely on the minds of retailers and consumers alike. With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. What are consumers planning? In 2019, holiday sales were up 4.1%
lateshipment
NOVEMBER 26, 2023
This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.
lateshipment
APRIL 2, 2021
Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . 91% of consumers are more likely to shop with brands that provide relevant offers and recommendations. hot and trendy.
lateshipment
FEBRUARY 20, 2022
The main challenge with last-mile delivery is the fact that it is already the most expensive and time-consuming part of the shipping process. You can then use this valuable data to consistently direct efforts to improve your customer experience and also review your carrier’s delivery performance in the last mile. That’s not all!
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