Consumer Customer Retention Multichannel Omnichannel 
Retail TouchPoints
DECEMBER 17, 2021
Omnichannel is a buzzword in the world of retail customer experience. But despite its popularity, there is a lot of misinformation about what it actually means and how to create an omnichannel strategy that works for your business. Myth #1: Omnichannel and multichannel are the same. Myth #2: Omnichannel is complex.
GetElastic
OCTOBER 12, 2021
Taking an omnichannel approach to your commerce strategy will become core for your business to meet modern consumer demands, improve your customer experience and ultimately, your bottom line. Businesses like Stance, Bank of America, and Starbucks, are all great examples of businesses with omnichannel experiences.
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RETAIL MANAGEMENT SOFTWARE
DECEMBER 8, 2021
Building a loyal customer base is crucial to thrive or even survive in the footwear business. While marketing and consumer management professionals seem to agree that there is no magic formula for customer retention, experts believe there are a few retail business tips that shoe brands and retailers may use to keep their customers loyal.
Kissmetrics
APRIL 21, 2021
If you’re like most consumers, there’s a good chance you interacted with the brand multiple times on different channels using different devices before you paid. The customer journey isn’t straightforward anymore (if it ever was). It’s a meandering path where customers visit brands on different platforms before converting.
Ecommerce Platforms
JANUARY 5, 2021
With over 2,000 customers and an astounding over 100% customer retention rate, it's safe to say SALESmanago has more than made a name for itself. SALESmanago offers a customer data platform that enables you to dig deep into your database, providing everything you need to build and manage your contacts.
SellBrite
SEPTEMBER 5, 2020
Omnichannel marketing strategies for your business involve having and maintaining a presence across several online and offline channels in order to offer a unified experience for customers. Studies have shown that customers exposed to three or more marketing channels are 250% more likely to purchase from a brand.
Ecommerce Platforms
NOVEMBER 11, 2019
If your system is more inclined to the expectations that the current demographics of potential consumers indicate, there’s no doubt that your business ends up shrinking your rivals’ customer base. . The paid loyalty program is, on the flip side, vulnerable to getting hit with some degree of skepticism by some consumers.
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