Sailthru

NOVEMBER 16, 2017

Though this brand got an early start in the art seller community, they don’t take broad strokes with their customer experience. Personalization and customer data is paramount for overstockArt and they’ve worked to establish their brand as thought leading and engaging all for the sake of solid customer loyalty.

Customer Experience 60

Customer Experience Customer Arts Customer Loyalty 60

BigCommerce

AUGUST 31, 2017

Break through typical content by using customer data and order history to create personalized ads. If customer order history shows that a customer purchased a surfboard three months ago, target them with ads promoting a holiday sale on surfboard accessories. Make Customer Loyalty a KPI.

Marketing 252

Marketing Shipping Costs Multi-channel Channel 252

ROI Revolution

AUGUST 5, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. 9/9 update. 5/26 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. 65% express the need for more frequent communication with customers. The global apparel market was still worth a whopping $1.5 trillion by 2025 and $3.3

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. 9/9 update. 5/26 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. 9/9 update. 5/26 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 7, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. 65% express the need for more frequent communication with customers. The global apparel market was still worth a whopping $1.5 trillion by 2025 and $3.3

eCommerce 78

eCommerce Social Media Payments Payment Services 78