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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Have you tried any of them? Or maybe you have your own post-purchase tactics?

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5 Ways to Increase Retention With Email & SMS Marketing

Smile.io

If customers have any problems throughout their purchase, your customer service team can jump straight in. What is Omnichannel Commerce (with Examples) Omnichannel commerce is the approach of an integrated strategy for a business that unites multichannel methods of retail into one channel. Happier customers.

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The Complete Ecommerce Analytics Toolkit: 29 Reports, 6 Actionable Steps + 2 Free Guides

BigCommerce

Based on that feedback, we have now updated the UX, data accuracy and resource guides for our 11 out-of-the-box analytics reports and 18 Insights reports customers can use on a recurring subscription payment modal. That’s a total of 29 total reports available to BigCommerce customers. Data Accuracy.

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The Best POS (Point of Sale) Systems for 2019: The Ultimate Guide

Ecommerce Platforms

Customer Relationship Management: A solid POS system should help you manage your customer data accordingly, as well as boost sales through promotions. A few of the basic features you should look out for include customer profiles, gift cards, email marketing, discounts, etc. Check out our detailed Sqaure POS review.

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The Best CRM Software Guide (10 Top CRM Tools in 2020)

Ecommerce Platforms

So, let’s explore every single one of them as we highlight their core features for marketing automation, customer data management, lead scoring, sales forecasting, pipeline management, lead generation, workflow management, project management, task management, sales automation, email marketing, etc. Salesforce CRM Software Pricing.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

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How Coronavirus (COVID-19) Is Impacting Ecommerce [June 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

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