Remove Customer Data Remove Customer Retention Remove Fulfillment Remove Payments
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Best 20 eCommerce Customer Relationship Management (CRM) Systems of 2023

Algopix

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

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The Challenges of Operating eCommerce Subscription Businesses

ESW

Whether you’re running an SaaS company or selling physical merchandise, subscription service offerings can lead to unexpected obstacles that aren’t applicable to traditional direct-to-consumer business models. What’s more, scaling up requires dynamic fulfillment capabilities. Payment security and alterations. Timing deliveries.

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What Is the Best Online Ticketing System

Korona

Whether you run a museum, an amusement park, a zoo, or an entertainment venue, online ticket sales are most likely a big part of your revenue. Researching all options and understanding the pros and cons of each is a tedious process, and it’s one that’s going to be unique for each type of operation. per ticket sold and 2.5%

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How to Shift Your Business to a Subscription Model

FastSpring

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Why Shift to a Subscription Revenue Model. Stronger Customer Relationships.

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How E-Commerce Companies Can Compete in an Amazon-Dominated World

Kissmetrics

Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. And customer experience can play a big role in customer retention and loyalty.

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Still on Magento 1? Time to Consider a Full-Service eCommerce Solution

ESW

Replatforming can be a huge headache, especially if your eCommerce business requires custom core features, utilizes myriad extensions, and needs to accommodate expansive inventory and fulfillment networks. It’s critical to protect your customersdata, no matter what platform you choose.

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Unified Commerce: Glitter, Gold, Or Empty Promise

OrderDynamics

Therefore, the retailer’s task must be to at least appear as the most attractive destination for a customer seeking to make a product purchase (=revenue). It also needs to be the most efficient at fulfilling that purchase (=profit). Build a map of customer data. Data exchange is a fact of life in IT.