Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications.

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Ecommerce Platforms

DECEMBER 27, 2021

The best ecommerce help desk software ensures you can give your customers the support and care they need most when they’re shopping online with your brand. A help desk software solution organizes all requests for guidance and help from different channels into one environment, so you can track your interactions with customers over time.

eCommerce 104

eCommerce Live Chat Multi-channel Technology 104

Ecommerce Platforms

FEBRUARY 23, 2023

This includes order numbers, sales metrics (such as a breakdown of where your sales have come from (online store, Facebook, in-store)), account management features, order details (order numbers, fulfilled and unfulfilled orders, and unpaid orders), customer data, and more. Shopify Shopify offers its customers lots of support.

BigCommerce 104

BigCommerce Shopify Payment Services Shipping Costs 104

Ecommerce Platforms

JANUARY 5, 2021

SALESmanago uses machine learning and AI to aggregate and analyze all your customer data. With this to hand, it provides all the tools and info you need to create and launch high-converting marketing campaigns and deliver the best possible customer service. A Customer Data Platform. Yves Rocher. Your website.

Live Chat 104

Live Chat Social Media Magento Customer Data 104

Ecommerce Platforms

MARCH 9, 2023

Multichannel communication capabilities mean you can exceed customer expectations whenever they interact with you. There’s even the option to view all of your customer conversations at once. Live chat: Embedding live chat into your website ensure you can connect with customers on the messaging platform they love most.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Ecommerce Platforms

DECEMBER 13, 2021

Enterprise : The custom plan allows you to build the service you need using the Gorgias team to guide you. Pros: Fantastic multi-channel issue tracking. Suitable for automation to improve customer service. You can connect your agents and serve your customers on virtually any channel in no time.

Shopify 104

Shopify Live Chat Merchant Services Multi-channel 104

Ecommerce Platforms

MARCH 26, 2019

It allows its users to customize the design and increase its functionality by providing access to over 1200 apps. In addition, it offers multichannel selling, a vast inventory system as well as 24/7 live chat, phone, and email support. Its themes are stunning and BigCommerce excels at multichannel selling.

Shipping Costs 162

Shipping Costs 3dcart Volusion eCommerce Platforms 162