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How an HVACR supplier increased their speed to market and online sales with a modern ecommerce platform

GetElastic

Along with its broad product inventory, the company offers superior customer service, technical advice, and training seminars to contractors around the nation. Full-stack commerce solutions force brands to adopt a technology provider’s capabilities across the board and thus require the business to conform to the solution.

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7 Easy Ways to Write Great Customer Service Emails

lateshipment

Indicate the time frame for a follow up if one is necessary.” – Joanne Ridley, communications manager at Australianhelp and Oxessays. . Your customer service emails should have the right tone depending on the customer and your typical audience. If you don’t know the answer, don’t ignore it. Use the right tone.

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Segmenting and Personalizing the B2B Ecommerce Experience

Blue Acorn

Defining and delivering unique experiences to those groups, from both a strategic and technological perspective, is difficult but getting easier. They allow you to segment your customer base across multiple dimensions so they clump into large, manageable groups. Lastly, make sure that your personas are inspired by data.

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