Retail TouchPoints
FEBRUARY 18, 2021
But for now, you’re seeing ‘capacity control’ playing a role, and even these businesses are suggesting appointments to manage busy times.”. Integrate your systems: In order to successfully prepare for in-store and virtual appointments, associates need far more than context into daily schedules; they also need access to rich customer data.
Retail TouchPoints
JUNE 11, 2021
Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020. Consumers’ new shopping habits picked up during the pandemic show no sign of waning.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
NOVEMBER 10, 2020
Using a customer experience automation solution to collect and analyze customer data as a way to predict likely returns based on the order’s characteristics (multiple sizes of the same black dress, for example) can also help you to plan and predict return volume.
Retail TouchPoints
AUGUST 31, 2022
Katie Thomas, Lead, and Tanya Moryoussef, Manager, Consumer Practice, Kearney Consumer Institute : “ Splurges aside, inflation is definitely a concern among consumers. By contrast, only 2% of consumers say they feel the biggest impact in toys, sporting goods and games. That’s good news for holiday toy makers.
Retail TouchPoints
MAY 5, 2021
The same would be true of a specialized sporting goods shop where highly knowledgeable associates typically ask customers lots of questions in order to route them to the right product or advice. CRM systems) and enabling customers to switch to a live video call as part of a single seamless experience.
Ecommerce Platforms
FEBRUARY 20, 2020
A retail (Point of Sale) POS system is a combination of specialized sales software and hardware, which work together to facilitate payments, transactions, record keeping, plus management of all the core business elements. Square for Retail has also managed to break the online barrier by powering ecommerce integration.
Ecommerce Platforms
FEBRUARY 20, 2020
A retail (Point of Sale) POS system is a combination of specialized sales software and hardware, which work together to facilitate payments, transactions, record keeping, plus management of all the core business elements. Square for Retail has also managed to break the online barrier by powering ecommerce integration.
Expert insights. Personalized for you.
309 
Let's personalize your content