Customer Experience Customer Loyalty eCommerce Software Shipping Costs 
Retail TouchPoints
JUNE 4, 2020
By looking ahead and trying to prepare for a new normal while dealing with the realities brought on by COVID-19, retailers that embrace an agile approach, focus on the customer experience and make digital a strategic imperative are going to see the benefits and ultimately, end up on top.
Smile.io
MARCH 20, 2024
In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty. Customer loyalty programs have played a considerable role in fostering repeat purchases.
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Ecommerce Platforms
APRIL 3, 2020
However, we think that the most important asset of all for a beginner, is the right ecommerce software. Whether you’re selling wholesale products to developers, business owners and investors, or you’re offering digital services and education, you need the right B2B ecommerce platform if you want to thrive in this competitive space.
Kibo
OCTOBER 5, 2021
Individualization—also called 1-to-1 personalization—is an ecommerce personalization technique that retailers use to automatically optimize customer experiences for each person. Real-time measurement tools enable retailers to test, monitor, and act on the results of customer experiences quickly.
Ecommerce Platforms
OCTOBER 14, 2019
The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals.
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