ESW

JULY 1, 2019

Francesca Nicasio at Total Retail reflects on a time when she worked with a tea retailer with this exact situation. By pairing low-margin, frequently sold accessories with higher-margin teas, the retailer increased revenues by 300%. Just don’t ask too much from your customers, advises online business consultant Brian T.

Small Business Retail 60

Small Business Retail Customer Retention Accessories Magazine 60

Smile.io

OCTOBER 10, 2022

  Apart from their locally-crafted candles, Soja & Co goes the extra mile to create a great customer experience. Their blog is full of educational, inspirational, and lifestyle posts to help their customers. We’re looking at the top 10 examples of CSR used as a customer retention tool.

Beauty and Health 46

Beauty and Health Magazine Customer Retention Blog 46

Smile.io

FEBRUARY 7, 2023

From the start of the pandemic to the accelerated growth of online retail. Quite the opposite, Retail Dive reports ecommerce sales in Q4 of 2022 reached their highest quarterly level ever at $332.2 Shipping is where there are a lot more options and flexibility in what brands can give their customers.”

eCommerce 95

eCommerce Shipping Costs Merchant Services Social Media 95