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How Do You Successfully Manage a Small Business?

Korona

Managing a successful small business takes many aspects into account. In addition to knowing the basics of small business, you also need to know about financial management, human resource management, technology, inventory, and the laws and regulations pertaining to your business. Focus on your customers.

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The Real Impact of Late Deliveries & How to Handle Them

lateshipment

They lead to customer churn. Do you sometimes feel, as an eCommerce retailer, that despite paying a steep price to provide customers a top-notch delivery experience , you still struggle with their complaints? A majority of buyers refuse to shop from a retailer following a negative delivery experience.

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The Real Cost of Late Deliveries & How to Deal with Them

lateshipment

You can get an unbiased picture of whether you are investing in the right areas and if you are getting commensurate returns by tracking key metrics like Customer Acquisition Cost (CAC), Customer Retention Rate (CRR), and Customer Lifetime Value (CLV). 2000 new customers buy its products during the year.

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

Payments 220
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eCommerce Marketing Leaders: The 20 Most Influential of 2024

Algopix

His leadership has guided the company to create compelling and user-friendly websites that drive sales and improve customer interaction. Lockie Andrews – Catalyst Consulting Lockie Andrews at Catalyst Consulting is celebrated for her holistic view of digital transformation in retail and eCommerce. LinkedIn 6. LinkedIn 7.

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Holiday Season 2020 Will be Different. Here’s How

lateshipment

A question that is largely on the minds of retailers and consumers alike. With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. What do retailers have in store for them? Retail’s new normal.

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Shop Optimizations: What to Do When Your Best-Selling Products Have Low Margins

ESW

Francesca Nicasio at Total Retail reflects on a time when she worked with a tea retailer with this exact situation. By pairing low-margin, frequently sold accessories with higher-margin teas, the retailer increased revenues by 300%. Just don’t ask too much from your customers, advises online business consultant Brian T.