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Five Pandemic-Driven Trends Reshaping Retail CX Strategy

Retail TouchPoints

Using a customer experience automation solution to collect and analyze customer data as a way to predict likely returns based on the order’s characteristics (multiple sizes of the same black dress, for example) can also help you to plan and predict return volume. This drives nuanced changes in communication.

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How to use Dropshipping in my Retail Business?

OrderDynamics

According to Wikipedia, dropshipping is considered as “a supply chain management method in which the retailer does not keep goods in stock but instead transfers the customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer.”

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Is it time to make the switch to a headless commerce platform?

Kibo

Perhaps the top benefit of the headless versus monolithic approach is that you can customize your commerce experience much more easily. That translates to adding more channels, features, fulfillment options, and payment choices for customers. Headless commerce in the wild. Shane Tilley for Retail Touchpoints.

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19 Omnichannel Experience Examples from Top Brands

GetElastic

A well-known retailer headquartered in Ohio, Macy’s is a standout among the more traditional department store formats who successfully weathered the retail storm by incorporating more digital assets into the customer experience. As a loyal Meijer customer, I have their app and I am an mPerks loyalty member. Well done, Verizon.

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Best Retail POS Systems for 2020

Ecommerce Platforms

That said, the Lightspeed Retail POS system happens to be just as good as its restaurant counterpart. It’s a cloud-based software that’s specially optimized for brick and mortar businesses dealing in home decor, sporting goods, electronics, pets and supplies, golf, bikes, and apparel. Lightspeed Retail POS System Key Features.

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Best POS Systems for Retail 2020

Ecommerce Platforms

That said, the Lightspeed Retail POS system happens to be just as good as its restaurant counterpart. It’s a cloud-based software that’s specially optimized for brick and mortar businesses dealing in home decor, sporting goods, electronics, pets and supplies, golf, bikes, and apparel. Lightspeed Retail POS System Key Features.

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