Retail TouchPoints

DECEMBER 21, 2020

A number of major retailers have enhanced their same-day delivery capabilities for this ecommerce-heavy holiday season: Bed Bath & Beyond began offering same-day delivery via Shipt in late September, and has encouraged BOPIS orders by offering a 20% discount from Dec.

Sporting Goods 160

Sporting Goods Apparel Gifts Supplies 160

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 172

Sporting Goods Retail Omnichannel Consumer 172

Kibo

JUNE 10, 2021

To provide a useful framework for businesses as they improve their 2021 capabilities, Kibo gauged the level of unified commerce maturity of survey respondents across a variety of factors from ROI to customer experience to fulfillment. Now Available: 2021 Unified Commerce Report.

Sporting Goods 62

Sporting Goods Download Customer Experience Document 62

Kibo

JANUARY 28, 2021

What used to feel like a side project for many brand marketing teams, must now be a core component of the customer experience. Or worse, many brands with closed storefronts suddenly had BOPIS as their only option, but didn’t provide enough information to consumers to deliver a truly good fulfillment experience.

Customer 62

Customer Retail Omnichannel B2B 62

Kibo

APRIL 14, 2022

Perhaps the top benefit of the headless versus monolithic approach is that you can customize your commerce experience much more easily. That translates to adding more channels, features, fulfillment options, and payment choices for customers. Headless commerce in the wild. Shane Tilley for Retail Touchpoints.

eCommerce Platforms 62

eCommerce Platforms Omnichannel Fulfillment Payments 62

BigCommerce

MAY 4, 2018

Fulfillment, Operations & Customer Service Track. Unlike the technology industry, after a conversion, retailers have a whole other set of operations they need to take to make sure their product gets in the hands of their customers. But operations and fulfillment needs hands on experience and understanding.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

OrderDynamics

APRIL 23, 2019

According to Wikipedia, dropshipping is considered as “a supply chain management method in which the retailer does not keep goods in stock but instead transfers the customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer.”

Shipping Costs 61

Shipping Costs eCommerce Merchant Services Retail 61

GetElastic

NOVEMBER 29, 2022

A well-known retailer headquartered in Ohio, Macy’s is a standout among the more traditional department store formats who successfully weathered the retail storm by incorporating more digital assets into the customer experience. As a loyal Meijer customer, I have their app and I am an mPerks loyalty member. Well done, Verizon.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Retail TouchPoints

DECEMBER 21, 2023

Some retailers, such as PUMA and 1-800-FLOWERS , have eagerly tested gen AI capabilities to create more personalized customer experiences at scale. However, that certainly will not stop retailers from testing generative AI to drive business productivity and revenue. Alicia Esposito 7. billion in retail shrink was due to ORC.

Sporting Goods 300

Sporting Goods Operations Apparel Consumer 300

Retail TouchPoints

AUGUST 31, 2022

By contrast, only 2% of consumers say they feel the biggest impact in toys, sporting goods and games. That’s good news for holiday toy makers. But so far, consumers are focused on the price changes in categories like groceries (88%) and gas (69%).

Omnichannel 272

Omnichannel Toys Shipping Costs Sporting Goods 272

Ecommerce Platforms

FEBRUARY 20, 2020

That said, the Lightspeed Retail POS system happens to be just as good as its restaurant counterpart. It’s a cloud-based software that’s specially optimized for brick and mortar businesses dealing in home decor, sporting goods, electronics, pets and supplies, golf, bikes, and apparel. Lightspeed Retail POS System Key Features.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

That said, the Lightspeed Retail POS system happens to be just as good as its restaurant counterpart. It’s a cloud-based software that’s specially optimized for brick and mortar businesses dealing in home decor, sporting goods, electronics, pets and supplies, golf, bikes, and apparel. Lightspeed Retail POS System Key Features.

POS 104

POS Payment Services Merchant Services lightspeed 104