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10 E-Commerce Shipping Best Practices You Should Know

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The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. Thus, make sure you understand and follow these 10 best practices when it comes to e-commerce shipping.

eCommerce 130
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10+ E-Commerce Memes On Post-Purchase Experiences

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Well, most work memes describe conditions at the workplace or a specific situation, like a customer coming in with a weird request. Let’s talk about memes that capture what your customers (and maybe even you!) experience in the post-purchase — shipping, delivery, and returns phases as well as decode the process they represent.

eCommerce 130
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Holiday Season Marketing Calendar and Shipping Deadlines [2021]

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Coming to the Holiday season, which accounts for 25% of the total sales per year — 2020 saw a slight increase in sales even when experts predicted it would drop, considering the pandemic’s impact on shoppers’ spend threshold. to $1.093 trillion , while the season’s eCommerce sales will rise 11.3% Christmas Weekend.

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Holiday Season 2020: How Businesses Can Be Prepared

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Customer Experience (CX) will be the key differentiator of competitive success. Be Aware of Shipping Carrier Deadlines & Possible Delays. The first way in which you can be prepared for the holiday season is to be aware of the various timelines associated with shipping carriers. Give Precedence to Post-Purchase CX.

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Tackling the Most Important FAQs During the Customer’s Post-purchase Journey to Offer a Stellar CX

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FAQs from customers during their post-purchase journey. #1: You can then mitigate their anxiety by sending out automated and personalized shipping notifications via emails and SMS at various stages of the delivery cycle such as ‘order shipped’, ‘delivery attempted’, ‘order delivered’, etc. #2: 2: Where is my order? /

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

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This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

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6 Tips to Prepare Your Dropshipping Business for the Holiday Season Surge

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This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. In 2020, the holiday season eCommerce sales in the US are projected to be $135 billion. Low overhead costs: You don’t have to maintain a brick-and-mortar shop or a warehouse for your products.