lateshipment

OCTOBER 3, 2023

Customer service is an extremely critical function for any business and Zoho Desk is a powerful tool to help you orchestrate customer support flows of the highest quality to ensure standout customer experiences that inspire fierce loyalty. Now, here’s the deal.

Shipping Costs 130

Shipping Costs Customer Experience Shipping eCommerce 130

Retail TouchPoints

JULY 15, 2022

Download a copy of the Retail Media Handbook to dive deeper into what’s needed to build a successful RMN, and learn how other retailers are creating relevant media activations that enhance the customer experience.

Retail 271

Retail Download Marketing Customer Experience 271

RTP blog

SEPTEMBER 6, 2019

In reality, not all of these millions of mentions require a response, so the challenge becomes: how do companies filter through the noise to find the actionable posts and create epic social media customer experiences? Brands today need to prioritize a detailed and thorough social media handbook.

Social Media 150

Social Media Customer Customer Experience Technology 150

365 Retail

AUGUST 11, 2023

Two-fifths of retailers (18%) also reported experiencing high churn levels following a product being returned, highlighting the returns process as another key period for customer engagement and enhancing customer experience.

Customer Retention 52

Customer Retention Customer eCommerce Retail 52

Retail TouchPoints

DECEMBER 6, 2023

When you think of magical customer experiences, one particular brand probably comes to mind: Disney. Let’s explore why this is the case and how customer obsession can benefit your business. What is Customer Obsession? In doing so, businesses deploy a top-to-bottom customer-centric philosophy.

Customer 270

Customer Customer Experience Improvements Consumer 270