Smile.io

OCTOBER 27, 2021

The battle between customer loyalty versus acquisition is one that all growing brands have to grapple with. Some ecommerce entrepreneurs believe that acquiring new customers is the sure-fire path to gaining more revenue. With happy and loyal customers, you enjoy: A steadier stream of sales.

Customer Loyalty 71

Customer Loyalty Customer Social Media Live Chat 71

BigCommerce

DECEMBER 5, 2017

How is a sinking ship different from a failing ecommerce site? You can’t – so you better do everything in your power to keep the customers coming. The whole ecommerce game boils down to getting people to buy your product. And then, hopefully getting some of those customers to come back again and again. Outreach. .

Customer 381

Customer Live Chat Social Media BigCommerce 381

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. Let’s dive in.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. Both LiveChat and Zendesk are tools built to enhance customer service in a digital world.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

DECEMBER 18, 2020

As an ecommerce business owner, or someone who plans to start an online business in the future, ecommerce marketing is definitely going to play a role in how you bring in customers and get the word out about your product. It all starts with understanding the basics of ecommerce marketing. What is Ecommerce Marketing?

eCommerce Marketing 223

eCommerce Marketing eCommerce Social Media Marketing 223

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 In light of that, it's no wonder that entrepreneurs are frequently finding new eCommerce-related opportunities to turn their passion into a living online. However, the right eCommerce platform is imperative to succeed in this venture.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Omnisend

JANUARY 5, 2024

Today’s ecommerce website builders require no coding or design skills, so are perfect for beginners. And with most businesses gearing towards offering a digital-first shopping experience to their customers, websites are a crucial part of every marketing strategy. But remember, you may have limited customization and branding options.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. Shopify apps can help with everything from SEO to email marketing, and customer service.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Ecommerce Platforms

JULY 29, 2020

We'll talk a little about those, but the primary platform we're going to look at today is Lightspeed eCommerce, which is the solution they have for online stores. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Omnisend

DECEMBER 15, 2020

When that time comes, the customer will look to contact the company. The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Ecommerce Platforms

JANUARY 22, 2019

You get to customize your entire rewards program and choose from a wide variety of preset color schemes that match your website. There are also several campaigns for increasing customer loyalty points on holidays and special occasions. Klaviyo is supercharged email marketing for ecommerce. Shogun Page Builder.

BigCommerce 171

BigCommerce eCommerce Marketing Merchant Services 171

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. The way the world works.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Kissmetrics

JANUARY 17, 2018

The ecommerce customer is a moving target. Customers jump around relentlessly from apps, to messaging platforms, to social sites and websites. How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? Offer a loyalty program.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Ecommerce Platforms

AUGUST 29, 2022

There’s a “Premium” plan for $49 per month, which supports unlimited referrals and customers, data reports, and dashboards. You also get automated fraud protection, and live chat customer service. For instance, you can assign points to customers whenever they refer a friend, or make a purchase. Go to the top.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Ecommerce Platforms

JULY 21, 2021

Anyone who isn’t a complete newcomer to the world of ecommerce has likely heard of Shopify. After all, it's one of the internet's top contenders when it comes to complete ecommerce solutions. However, with the rise of all-in-one turnkey platforms like Shift4Shop , we may have stumbled across a viable competitor for the ecommerce giant.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Omnisend

JUNE 7, 2023

Looking for the best SMSBump alternatives for your ecommerce store? Numerous list-building options, including keywords, popups, embedded forms, social opt-ins, QR codes, and more. Cons: SMSBump only has a native integration with Shopify and BigCommerce which is limiting for ecommerce customers using other platforms.

Live Chat 88

Live Chat Shopify BigCommerce Social Media 88

Smile.io

MARCH 21, 2023

You can go beyond and tailor website content, emails, texts, apps, live chats, and call centers to every customer. These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

SellBrite

MARCH 2, 2018

Each year, ecommerce continues to grow at an increasingly impressive pace. According to the Census Bureau of the Department of Commerce, total ecommerce sales in the U.S. To survive in ecommerce, you can’t do the same thing you did last year. Here are the 7 biggest ecommerce trends that you need to know about in 2018: 1.

eCommerce 107

eCommerce Social Media Shopify Mobile 107

Smile.io

MARCH 2, 2022

” While this is certainly a nice customer service touch, it’s also a great way to collect customer feedback. When you are connecting with your customers online through ecommerce, it’s just as important to collect customer feedback online. A screenshot of the Smile.io analytics dashboard.

Customer 71

Customer Live Chat Social Media Customer Loyalty 71

Omnisend

APRIL 15, 2021

A prime way of reaching this crossroad is with customer engagement marketing and customer engagement strategies. Customer engagement can come in many forms, from contests on social media to openly addressing customer feedback. Following are some good examples of customer engagement. Loyalty Systems.

Live Chat 78

Live Chat Customer Marketing Social Media 78

Ecommerce Platforms

NOVEMBER 9, 2018

Choose the right ecommerce platform. Use Live Chat to help potential customers make faster decisions. Use the power of social media to promote yourself. Choose the right ecommerce platform. If you want to sell online, the first thing on your to-do list is picking an ecommerce platform.

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Algopix

JULY 16, 2023

What is Email Marketing Software for eCommerce In today’s digital landscape, email marketing has emerged as a vital tool for eCommerce businesses to reach and engage with their target audience. Effective email marketing is a game-changer for eCommerce businesses. Here are some key features to consider: 1.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

365 Retail

DECEMBER 20, 2023

Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Customer loyalty may be effectively cultivated through rewards, which corporations recognise as highly important. The company’s interest is reasonable.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

BigCommerce

JULY 25, 2017

I talk to 3-5 ecommerce owners or business operators each week. What’s magical in ecommerce content? Something that speaks not only to ecommerce businesses looking to grow (though yes, primarily to them) but also to the human nature of running and scaling an idea that is now real, tangible and likely providing all of your income.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Ecommerce Platforms

AUGUST 5, 2020

Besides, setting up a loyalty program in an ecommerce store has been shown to increase the average order quantity by 319%. Sadly though, the default Shopify platform doesn’t exactly prioritize customer loyalty features. It turns out Growave is much more than just a loyalty program tool. Social Login.

Shopify 174

Shopify Customer Loyalty Social Media Customer 174

Ecommerce Platforms

JANUARY 24, 2023

The bottom line: It’s a given that customers will read online reviews before deciding on a product Just look at popular online marketplaces, for instance. Most products display positive, negative, and mediocre reviews posted by real-life customers. Needless to say, glowing reviews help ecommerce businesses attract customers.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

ESW

MAY 20, 2019

That’s why AJ Agrawal , Founder of Verma Media, says designing an exceptional customer service policy is one of the most important things a growing eCommerce brand can do. If customers feel they cannot easily communicate with the brand or express their frustrations, they will turn to social media — and possibly to other brands.

eCommerce 112

eCommerce Customer Customer Loyalty Live Chat 112

Kibo

FEBRUARY 19, 2021

In an attention-starved world, customer engagement is crucial to commerce success. Defining concrete strategies across touchpoints and metrics is the first step toward leveraging the power of engagement to lift sales and loyalty. From social media ads to billboards, consumers today receive upwards of 10,000 messages per day.

Customer 118

Customer Social Media Live Chat Merchant Services 118

Omnisend

APRIL 28, 2021

This includes utilizing omnichannel marketing, which involves messaging via email, SMS, and even social media. The post-purchase stages of the customer journey truly makes or breaks the experience for many merchants. By actively engaging with customers, you can remain at the forefront of their mind. Customer Value.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

SellBrite

MARCH 30, 2018

In ecommerce, sustainability and growth are impossible unless you’re willing to invest resources into tools that can help you scale your business. To help you kick things off, I’m sharing a bucketful of tools that you can evaluate, test, and use to grow your ecommerce store. Customer Service / Advocacy / Loyalty.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 218

Payments Payment Services Customer Experience Social Media 218

Ecommerce Platforms

NOVEMBER 2, 2022

Using Shopify opens up an entire marketplace of ecommerce apps that can give you everything you need to build a fashion store online. With these apps, you can use minimal development and expensive software engineering time and get started building an online fashion store that gets conversions, makes sales, and generates customer loyalty.

Fashion 197

Fashion Shopify Clothing Jewelry 197

Ecommerce Platforms

OCTOBER 31, 2021

If you already have your own Wix website, Ascend will help to ensure you’re getting the most out of it, with tools for everything from email marketing and online forms to automations, social media posts, SEO, and video. Wix Ascend: Email Marketing and Social Media. Wix Video Maker.

Payment Services 195

Payment Services Payments Social Media SEO 195

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. Starting an ecommerce store is easier than ever with the rise of ecommerce platforms like Shopify. In a highly saturated market, customers have endless choices of brands to support.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Ecommerce Platforms

JANUARY 18, 2021

Are you an ecommerce store owner looking to switch things up? Or are you considering launching an e-store? The right store building solution is essential for securing your first few sales, keeping customers retained and happy, and enjoying a healthy bottom line. If the answer's a resounding, “yes,” you’re in the right place. .

lightspeed 145

lightspeed POS Shopify Payment Services 145

AcquireConvert

OCTOBER 23, 2022

Shopify started life in Ottawa, Canada in 2006 intending to provide a complete ecommerce solution for aspiring store owners who didn’t want to go to the time and expense of developing a custom store from scratch. With almost four million live stores across the world (2.7 ecommerce websites using Squarespace.

eCommerce Platforms 51

eCommerce Platforms Shopify Merchant Services eCommerce 51