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5 Tips for a Great eCommerce Returns Process

lateshipment

Stock superb products, offer top-notch customer service, and couple it up with exceptional order fulfillment. There is no law requiring e-commerce stores to have a return policy, but a concise and transparent return policy offers customers security. Returns and exchanges are part of doing business. Have a Clear Return Policy.

eCommerce 279
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How to Conduct Online Market Research for Your Ecommerce Business

BigCommerce

These folks are all potential customers who can help gauge interest, fulfill some test orders and offer valuable feedback at every step of the journey. Often, the second-comer wins customer loyalty. Here are a few ecommerce and retail industry publications to check out: Internet Retailer.

Marketing 354
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AI Robotics will Drive the Future of Ecommerce

Retail TouchPoints

The Warehouse and the Customer Experience: The Three Stages of Change The best way to understand where retail logistics is going is to first understand where it’s been. There have been a few major shifts that have fundamentally changed the nature of warehousing and fulfillment.

eCommerce 254
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The Ultimate 2018 Ecommerce Checklist: 31 Experts Prioritize 19 Growth Tactics to Implement Now

BigCommerce

Here are the top 19 ecommerce growth strategies recommended by Internet Retailer 1000 brands and the experts that advise them, in order of priority. Community Building, Customer Engagement & CRM. Customer Lifetime Value & Referral Programs. Shipping + Fulfillment Optimization. New Content Types & SEO.

eCommerce 419