SellBrite

MARCH 30, 2018

You need great products, and you need great management and customer service – but no matter how great your products or customer support are, you need someone whose focus is finding your customers and figuring out how to speak to them in a way that convinces them your products are the ones they’ve been looking for.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Smile.io

AUGUST 1, 2022

Email and SMS are two of the best channels to use for retention as they create a direct communication path between you and your customer. With an omnichannel support strategy, brands can meet customer expectations and have conversations in real-time. Customer service on speed dial. Happier customers.

Merchant Services 75

Merchant Services Marketing Payment Services Omnichannel 75

ESW

SEPTEMBER 29, 2023

An omnichannel approach ensures that brands meet customers where they are. It also allows for more flexible inventory strategies which help maintain margin while improving customer experience. It leverages data at every customer touchpoint and is the natural evolution of once siloed marketing, shopping and logistics strategies.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Algopix

JULY 24, 2023

It acts as a bridge between various eCommerce channels, inventory systems, payment gateways, and shipping carriers, providing a cohesive platform to manage orders efficiently. It improves efficiency, reduces errors, enhances customer satisfaction, and allows businesses to scale seamlessly.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Fabric

AUGUST 15, 2023

Today, BOPIS is viewed as a must-have for retailers because it has rapidly become a win-win omnichannel fulfillment strategy: customers avoid shipping costs, save time, and enjoy better product availability, while retailers can increase their in-store foot traffic, boost operational efficiency, and save money on distribution.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

ESW

MARCH 26, 2019

Ship-to-store is not exactly a new phenomenon in eCommerce. Walmart chose to build its Pickup Today program instead of expanding free shipping options way back in 2011. Is ship-to-store still relevant as online shopping and digitally native brands become increasingly popular? Ship-to-Store as a Bridge for Big Brands.

Shipping Costs 60

Shipping Costs Shipping eCommerce Retail 60

ESW

NOVEMBER 19, 2018

LiveChat , a SaaS customer service company, puts some numbers to the busyness of the holiday season: eCommerce sites receive up to 120 percent more visits on high-traffic days like Black Friday and Cyber Monday, and throughout the holidays daily traffic is up 63 percent on average. Labor and materials needed for customer exchanges.

Shipping Costs 92

Shipping Costs eCommerce Merchant Services Gifts 92

Ecommerce Platforms

NOVEMBER 11, 2019

A solid customer relationship management (CRM) gameplan is just part of what this objective requires. And surprisingly enough, the acquisition cost for new customers lies between 5 to 25 times more than the price you'll incur to retain your old clients. The result? So let's go back over the same ground.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

ROI Revolution

MARCH 2, 2021

Stats: Ecommerce retailers struggling to meet consumer demand during COVID-19. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. 36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 9/14 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Last year, low prices and the ability to purchase online were the top concerns for customers. Business being good isn’t always a good thing.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

OCTOBER 1, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. 7/29 update. 7/9 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

AUGUST 5, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price. January 7 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

NOVEMBER 4, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. 7/29 update. 7/9 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2021

35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. 9/14 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. 7/29 update. 7/9 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

AUGUST 4, 2020

Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. And now it’s been pushed back again to give time for the marketplace giant to get all its shipping and fulfillment ducks in a row, including the hiring of more than 175,000 new workers. 7/29 update. 7/9 update. 7/9 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

SEPTEMBER 9, 2020

Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. And now it’s been pushed back again to give time for the marketplace giant to get all its shipping and fulfillment ducks in a row, including the hiring of more than 175,000 new workers. 7/29 update. 7/9 update. 7/9 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

JULY 1, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price. January 7 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JULY 2, 2020

In this exclusive executive report, you’ll uncover: 15 secrets to fortify your multichannel marketing strategy across Amazon, Google, Facebook, and more. Underutilized new ad formats to enhance your audience targeting and customer acquisition. 52% are cutting operational costs, with 54% freezing hiring.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

JANUARY 5, 2022

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. are seeing customers be less willing to pay full price. Business being good isn’t always a good thing. eMarketer). How did it happen?

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JUNE 1, 2021

of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. COVID-19 brings increased consumer openmindedness. January 7 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MAY 6, 2021

of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. COVID-19 brings increased consumer openmindedness. January 7 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Stats: Ecommerce retailers struggling to meet consumer demand during COVID-19. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. 36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 9/14 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

NOVEMBER 4, 2021

What started as factory shutdowns has snowballed into issues across the entire supply chain, from material and labor shortages to increased freight prices to extremely delayed shipping. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

FEBRUARY 2, 2021

Stats: Ecommerce retailers struggling to meet consumer demand during COVID-19. But even with consumers’ heightened demand for digital options due to the coronavirus pandemic, many retailers are failing to meet expectations. 36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 9/14 update.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

OCTOBER 7, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price. January 7 update.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price. January 7 update.

eCommerce 78

eCommerce Social Media Payments Payment Services 78