Remove Customer Loyalty Remove Mobile Remove Multichannel Remove Travel
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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. In fact, 44 percent of retailers say that social media drives customer retention.

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The store associate of the future

365 Retail

As the consumer’s journey is increasingly multichannel, staff will need to acquire new skills to manage not just traditional sales and service tasks but assisting with online orders, managing online returns, staging for click and collect, and selling to customers at home through video calls.

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57 Must-Have Tools For Scaling Your Ecommerce Business

SellBrite

For example, you could create email campaigns that offer special coupons to new customers, or you could use email to fill customers in on new products that they might be interested in. If you weren’t already aware – I run the marketing team at a large multichannel ecommerce store called Dollar Hobbyz.

eCommerce 151
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The Best POS (Point of Sale) Systems for 2019: The Ultimate Guide

Ecommerce Platforms

As a result, modern point of sale counters basically have PCs and mobile devices running cloud-based programs, which are then connected to local retail hardware like card readers and bar code scanners. ?? Now, if your brick-and-mortar business is not fully established, you’ll particularly appreciate the mobility that comes with Shopify POS.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

2020 COVID-19 + mobile stats + trends. US consumers spent an average 25 more minutes on mobile devices in 2020 vs. 2019 ( eMarketer ). Time spent watching digital video on mobile increased from 42 to 47 minutes ( eMarketer ). Total paid search revenue from mobile increased 93% year-over-year for ROI clients (ROI client data).

eCommerce 195
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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. of smartphone users will use their mobile phone to pay for point-of-sale transactions this year, and that number will surpass 50% for the first time in 2025.

eCommerce 197
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. of smartphone users will use their mobile phone to pay for point-of-sale transactions this year, and that number will surpass 50% for the first time in 2025.

eCommerce 148