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Retail is the Number-One Industry Targeted by ADA Website Lawsuits

Retail TouchPoints

In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. For specific mobility impairments, it may be impossible to travel outside regularly. So many of us shop online, from food to clothes, electronics to books.

Retail 297
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Why Mobile App Customer Experience Lags Behind Other Channels

Sailthru

Every marketer has done painstaking research to understand where mobile makes an appearance along the customer journey. They understand that customers always have their phones, and always expect a personalized, relevant interaction on mobile. Mobile is different. Mobile apps are integral to that experience.

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How to Sell Across Channels and In-Person with Shopify POS Go

Ecommerce Platforms

Shopify POS Go is a mobile point of sale device for running your entire back office from one small module. Overall, we suggest running the majority of a hybrid multichannel retail shop with a network of Shopify POS Go devices. From our research and testing, it appears that the Shopify POS Go device is made for traveling.

POS 104
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eCommerce Landscape 2022 ?

GetElastic

Multichannel customer support. By removing friction points (simplified checkout, diverse payment options, quick loading pages, advanced search, mobile optimization), the path to purchase is easy. Mobile Monkey??. Using AI to cross and upsell, and visualize purchases (virtual dressing/show rooms). Subscription models.

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50 Tests You Should Know for Website Optimization

AB Tasty's guide to web optimization provides insights from 50 real-world tests across different industries and channels.

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The store associate of the future

365 Retail

As the consumer’s journey is increasingly multichannel, staff will need to acquire new skills to manage not just traditional sales and service tasks but assisting with online orders, managing online returns, staging for click and collect, and selling to customers at home through video calls.

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9 Local E-Commerce Marketing Tips To Drive More Foot Traffic To Your Store

Kissmetrics

The in-store shopping experience is incomparable to browsing items on a desktop or mobile screen. Use a multichannel integration platform to connect your store inventory to your website and make sure they are always in sync. Offer in-store redeemable mobile promotions. And it comes as no surprise. You can do this too.

eCommerce 210