Customer Loyalty Multichannel Social Media Specialty Retailers 
Retail TouchPoints
APRIL 2, 2021
Rather than focusing on an omnichannel or multichannel approach, ‘modern CRM’ favors a channel-less approach, which may involve merging the online experience with the offline one, creating ultra-personalized shopping experiences, or bringing gamification and geolocation into the fold. You avoid wasted spend and develop tailored content.
Ecommerce Platforms
JULY 8, 2019
And if you can’t think of any, there’s always the option of relying on social media sites like Twitter, Facebook, or Pinterest. » Such information is particularly handy for establishing customer loyalty reward schemes like discounts, which is also another feature available on the Lightspeed POS system software.
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