Kissmetrics
FEBRUARY 22, 2021
Customer retention isn’t just another vanity metric. The longer a customer stays with your business, the more revenue they generate. In financial services, a 5 percent increase in retention results in a 25 percent increase in profits. How Establishing an Involvement Level Impacts Customer Retention.
BigCommerce
FEBRUARY 1, 2018
Try out a financial service like Mint to track what you’re spending. Understanding how to use those key metrics to grow a SaaS company is extremely beneficial for an online store as they have to deal with the same challenges (customers acquisitions, customer retention, monthly recurring revenue, etc).
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ViiBE Blog - Retail
APRIL 15, 2021
Co-browsing allows the representative to follow along with the customer as they navigate the website. It is gaining popularity in a wide variety of industries, from retail to financial services. The same study showed a 6.8% increase in customer retention and a 4.8% How does co-browsing work?
ROI Revolution
OCTOBER 1, 2020
SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. 5/21 update. COVID-19 industry updates: automotive, apparel, & gaming.
ROI Revolution
JULY 2, 2020
SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. 5/21 update. COVID-19 industry updates: automotive, apparel, & gaming.
ROI Revolution
MARCH 2, 2021
SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. 5/21 update. COVID-19 industry updates: automotive, apparel, & gaming.
ROI Revolution
AUGUST 4, 2020
SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. 5/21 update. COVID-19 industry updates: automotive, apparel, & gaming.
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