Remove Customer Retention Remove Food and Beverages Remove Merchant Services Remove Recommendation
article thumbnail

The Ultimate Guide to Customer Retention

Smile.io

Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long term. Without repeat customers, your business won’t have the base it needs to grow. 🛍️ Customer retention is about keeping loyal customers, as opposed to recruiting new ones.

article thumbnail

How Ecommerce Sites Can Use Online Quizzes to Drive Sales

Smile.io

An ecommerce quiz brings the in-store retail experience to your online store and gives your customers the confidence they need to purchase your products. By asking questions about a customer’s preferences, challenges, desires and more, a quiz matches each customer with a buyer profile and its corresponding product recommendations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. Touchless payment continues to grow. That’s 9% growth over Q1, amounting to a total of $4.5

eCommerce 197
article thumbnail

How Coronavirus Is Impacting Ecommerce [June 2020]

ROI Revolution

In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019.

eCommerce 173
article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). The grocery robots will be able to pick up most foods except for fresh produce and meat. Walmart is also experimenting with new ways to streamline checkout processes to have less friction. February 16 update. Statista ).

eCommerce 195
article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

In August 2021, 66% of organizations were in the process of delaying their office reopenings. Shopify’s total revenue grew 57% year-over-year in Q2 2021, with Shopify’s merchants generating an additional $1.1 Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. In fact, 35.2%

eCommerce 148
article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [July 2021]

ROI Revolution

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Buy now, pay later (BNPL) is one of the myriad alternative payment methods that has seen the most growth since last year, with BNPL adoption up more than 81% year-over-year.

eCommerce 148