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The Ultimate Guide to Customer Retention

Smile.io

Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long term. Without repeat customers, your business won’t have the base it needs to grow. 🛍️ Customer retention is about keeping loyal customers, as opposed to recruiting new ones.

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23 Black-Owned Businesses to Support in 2023

Smile.io

We have compiled a list of 23 Black-owned small businesses to support in 2023 from four different categories—fashion and accessories, beauty and skincare, haircare, home and lifestyle, and food and beverage. We’re looking at the top 10 examples of CSR used as a customer retention tool. Blog Beth Foster 4.

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The Best Ecommerce Customer Loyalty Programs by Industry

Smile.io

Best loyalty programs in the Food & Drink industry Starbucks Rewards The Starbucks Rewards program is available through its mobile app. Program highlight: mobile app No list of the best ecommerce customer loyalty programs would be complete without Starbucks’ Rewards Program. Program highlight: flexible redemption values.

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How Ecommerce Sites Can Use Online Quizzes to Drive Sales

Smile.io

An ecommerce quiz brings the in-store retail experience to your online store and gives your customers the confidence they need to purchase your products. By asking questions about a customer’s preferences, challenges, desires and more, a quiz matches each customer with a buyer profile and its corresponding product recommendations.

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What is Customer Loyalty?

Smile.io

  💗 “Customer loyalty is a desired consumer behavior where customers will continue to make repeat purchases and choose the brand over competitors due to a positive perception or relationship.”  ”  On the other hand, customer retention is more closely tied to consumers' actions.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

The grocery robots will be able to pick up most foods except for fresh produce and meat. Food & beverage saw the biggest climb at 11.3%. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Food, beverage, & tobacco. YoY at a 10.1%

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How Coronavirus Is Impacting Ecommerce [June 2020]

ROI Revolution

Food, beverage, & tobacco. Food, beverage, & tobacco. Walmart CEO Doug McMillon says that Walmart has seen four times as many new customers trying their pickup or delivery services , many of whom are becoming repeat customers. Business & industrial. Toys & games. Office supplies.

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