Ecommerce Platforms
AUGUST 29, 2022
Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers. You can set up an exclusive VIP program, deliver points to customers, and reward for referrals.
Retail TouchPoints
MAY 2, 2023
It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. Something that was once free is now an added cost — and customers are taking notice.
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lateshipment
MAY 8, 2022
Therefore, it’s time to move on to the importance of order tracking experiences in customer retention (and much more!). To provide superior order tracking experiences, it is important to first look at how far eCommerce businesses have been able to keep up with customers’ expectations when it comes to tracking orders. .
Korona
NOVEMBER 10, 2022
It is much more cost-effective to focus on retention and lifetime value than to try to get new customers to make a purchase. It is five times more expensive to attract a new customer than to retain an existing one. However, by increasing customer retention by 5% , profits can increase by 25-95%.
Payoneer
DECEMBER 12, 2017
You should have a dedicated page on your site that outlines your returns policy. This upfront information alerts shoppers as to the process for returns, and clarity eliminates uncertainty that often causes people to avoid buying for fear of potential hassles in the return process. Prepare your service approach.
Smile.io
MARCH 22, 2024
Your customer retention behavior will naturally fluctuate with sale cycles and seasonality. Ask yourself: How long and challenging was the launch process? Am I constantly seeking customer support? How can you improve your customer retention strategy if you can’t analyze your performance?
Ecommerce Platforms
FEBRUARY 13, 2020
The store owner, instead, forwards customers’ orders to the supplier who completes the fulfillment process by shipping the products directly. Transferring your customers’ sales to the supplier means you don't have to bear the burden of shipping or holding large amounts of inventory. Automate the store management process.
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