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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

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21 Data-Backed Reasons That Point to Why you Should Consider an Omnichannel Strategy in 2022

GetElastic

The key to an omnichannel commerce strategy (and how it differs from a multichannel strategy) lies not only in the mix of channels your business is leveraging, but in how those channels integrate and connect the customer’s journey. And improve customer retention. But, there is a catch. And it isn’t just budget.

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A Comprehensive SALESmanago Review: Everything You Need to Know

Ecommerce Platforms

With over 2,000 customers and an astounding over 100% customer retention rate, it's safe to say SALESmanago has more than made a name for itself. From there, SALESmanago can deliver personalized comms throughout the customer lifecycle using a variety of marketing and sales channels, including: Email. Mobile apps.

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What is Shopify & How Does Shopify Work?

Ecommerce Platforms

Shopify gives you a mobile platform to help you manage and make your e-commerce business widely accessible to your target market. Create a smooth checkout experience: Sellers can create custom receipts, offer discounts, and scan barcodes using a mobile phone. Customer support. multichannel selling.

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5 tips every footwear store owner should know

RETAIL MANAGEMENT SOFTWARE

Building a loyal customer base is crucial to thrive or even survive in the footwear business. While marketing and consumer management professionals seem to agree that there is no magic formula for customer retention, experts believe there are a few retail business tips that shoe brands and retailers may use to keep their customers loyal.

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The Many Digital Touchpoints of a Modern-Day Consumer

ChannelAdvisor

How do you create a solid multichannel strategy to keep up with it all? Did you know that 70% of consumers regularly use their mobile devices while watching TV, or that 41% of them will switch to a desktop to complete a purchase? It’s long been known that increasing customer retention rates by just 5% can boost profits as much as 95%.

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How to Run an Omnichannel E-Commerce Marketing Campaign

Kissmetrics

This is different from multichannel e-commerce, where brands sell across different channels but offer different experiences. An omnichannel e-commerce experience sounds better than a multichannel or single-channel experience, right? Omnichannel E-Commerce Strategies Provide a Better Customer Experience.