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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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Evercommerce Review 2023: All the Pros and Cons You Need to Know

Ecommerce Platforms

Built specifically for a few set industries, the integrated range of business management, marketing, payment acceptance and customer engagement solutions from Evercommerce help businesses in the service environment to increase retention and accelerate growth.

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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ?

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11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

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Best 20 eCommerce Customer Relationship Management (CRM) Systems of 2023

Algopix

Integration with Other Business Systems For seamless operations, CRM systems integrate with various other business systems such as ERP, accounting, and e-commerce platforms. These integrations ensure data consistency, eliminate manual data entry, and enable a holistic view of business processes.

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Seven DTC eCommerce Trends in 2022

GetElastic

According to Swirl , from 2015 to 2020, revenue from online video commerce went from $3.5 According to a global survey , "66% of global consumers would pay more for sustainable businesses and products." Omnichannel Shopping Leading to Better Customer Retention. billion to $17.6 AI Creates Innovative Ideas.

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W3bstore Review: Ecommerce Platform For Omnichannel Stores

Ecommerce Platforms

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. All three are required for omnichannel retail where orders, inventory and fulfillment must be managed across multiple channels and locations. And you know what? But, how good is it at that?