Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. However, not providing a frictionless customer experience has long-term growth implications that you need to consider if you hope to maintain a successful e-commerce business.

Customer Retention 246

Customer Retention Shipping Costs Customer Merchant Services 246

ecomdash

NOVEMBER 26, 2018

Unless you drop ship products, storing 100s of SKUs in a warehouse isn’t economical, especially with storage fees on the rise. Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty. Sell products with more ambiguous pricing.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

BigCommerce

FEBRUARY 1, 2018

Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. Set aside an hour or two before you need to leave to drop off packages or before your carrier comes to pick up packages to do shipping and handling preparation.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Smile.io

NOVEMBER 15, 2023

  💗 “Customer loyalty is a desired consumer behavior where customers will continue to make repeat purchases and choose the brand over competitors due to a positive perception or relationship.”  ”  On the other hand, customer retention is more closely tied to consumers' actions.

Customer Loyalty 59

Customer Loyalty Customer Beauty and Health Food and Beverages 59

Korona

OCTOBER 6, 2021

KORONA POS and bLoyal provide wineries with state-by-state shipping compliance, allowing retailers to seamlessly ship products across the country without having to worry about the legality of doing so. Wine club membership is essential for service and customer retention. It’s a must. Multiple club types .

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

KORONA POS and bLoyal provide wineries with state-by-state shipping compliance, allowing retailers to seamlessly ship products across the country without having to worry about the legality of doing so. Wine club membership is essential for service and customer retention. It’s a must. Multiple club types .

POS 52

POS Payment Services Point of Sale Events 52

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77