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Ecommerce IT Support: 7 Key Services Every Online Retailer Needs

365 Retail

Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture. This brings us to an important question: As an online merchant, what key services do you need to stay ahead of the game?

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The Best Loyalty Apps for Shopify to Boost Customer Relationships

Ecommerce Platforms

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. That’s where loyalty apps come in. What Are The Most Popular Loyalty Apps for Shopify?

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Order cancellation emails: a guide for ecommerce success in 2023

Omnisend

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. Compliance and documentation. Build goodwill.

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Yotpo Review and Pricing: What’s It All About? Reveal Pricing and Features

Ecommerce Platforms

The bottom line: It’s a given that customers will read online reviews before deciding on a product Just look at popular online marketplaces, for instance. Most products display positive, negative, and mediocre reviews posted by real-life customers. Needless to say, glowing reviews help ecommerce businesses attract customers.

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eCommerce Marketing Software To Drive Conversions

Groove

Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. Here are our favorites: HubSpot for marketing, sales and service automation. for customer loyalty programs. Klaviyo for email marketing.

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Order cancellation emails: a guide for ecommerce success in 2023

Omnisend

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Compliance and documentation. Build goodwill.

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A Quick Return Rabbit Review (June 2022)

Ecommerce Platforms

Product returns are often a nightmare for ecommerce merchants. They represent a potentially dissatisfied customer, additional costs, and a loss of revenue that you had already presumed in your pocket. However, returns don’t have to mean the end of a relationship with that customer. However, it’s impossible to opt out of returns.