article thumbnail

Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Squarespace Cons. Bigcommerce Cons.

article thumbnail

Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

That’s not a bad idea, considering consumers are becoming more and more reliant on chat boxes. Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Best CRM Software (In-Depth Review)

Kissmetrics

While the specifics of each feature vary from software to software, there should be a system in place to help you handle things like: Contact and lead management Document sharing and storage Workflow automation Interaction tracking Mobile access. And the CRM you choose should include them as well. Advanced CRM features.

article thumbnail

An In-Depth ShippingEasy Review: Everything You Need to Know

Ecommerce Platforms

Once you've printed the necessary documents, you’re then ready to ship your customer(s) orders. As such, you can't access any form of personal support (Email, live chat, etc.). But, never fear, both the amount and the quality of their online documentation is astounding. Shipping labels. Packing slips. The Basic Plan.

article thumbnail

The Best Free WordPress Ecommerce Plugins (Apr 2020)

Ecommerce Platforms

In terms of WordPress ecommerce plugins, I want to have a snapshot of my most basic online selling stats, along with a more advanced page for seeing graphs and charts and exportable documents. Their multichannel integrations are phenomenal.

eCommerce 245
article thumbnail

6 best Brevo alternatives for 2023 (free and paid)

Omnisend

Users under all plans, including the free one, get 24/7 live chat support. Channels used One of the major drawbacks of using AWeber for email marketing is that it doesn’t offer multichannel tools. Unlike many other platforms, this Brevo alternative offers live chat, email, as well as telephone support. a breeze.

article thumbnail

Shopify vs BigCommerce vs Square Online (2023) – Which is Best for You?

Ecommerce Platforms

MultiChannel Selling Shopify offers robust multichannel selling capabilities, with the ability to sell products on online marketplaces like Amazon, eBay, and Walmart, as well as social media platforms like Facebook, Instagram, and Pinterest, while using Shopify to consolidate and track all this data from your dashboard.