The hybrid customer experience may be the key to your eCommerce success
GetElastic
SEPTEMBER 16, 2021
In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. The hybrid experience is a commerce experience that combines elements of both eCommerce and in-person shopping experiences , whether that’s in-store, at an event, or over the phone. There are 2.14
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