Retail TouchPoints

MARCH 30, 2022

Reducing user flow and overall friction has been key in acquiring new customers and maintaining positive engagement for social commerce brands. Understanding Each Platform’s Role in Social Commerce. In the Gen Z purchase behavior article, Parkkinen mentions Gen Z’s method of brand research as being social-focused.

Payment Services 292

Payment Services Social Media eCommerce Presentation 292

Omnisend

DECEMBER 15, 2020

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. What is Omnichannel Support? Benefits of Omnichannel Customer Support. Learn more!

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

ROI Revolution

DECEMBER 2, 2021

To help your brand thrive this holiday season and navigate these uncharted waters, we’ll be keeping this blog post updated with the latest holiday ecommerce stats and trends. Read the latest news today & bookmark this article for easy access to stay informed! Business being good isn’t always a good thing. December 2. November 16.

eCommerce 78

eCommerce Shipping Costs Gifts Social Media 78

Ecommerce Platforms

APRIL 11, 2022

This omnichannel customer service software currently supports more than 50,000 businesses worldwide, offering everything from increased customer satisfaction to better agent productivity. Zoho Desk Review: Omnichannel Support. The self-service ecosystem comes with portal customization to adjust the look and feel using HTML and CSS.

Multi-channel 104

Multi-channel Live Chat Omnichannel Management 104

Omnisend

JULY 20, 2021

In this article, we’ll go over: What makes a VIP customer. A VIP (very important person) customer is extremely valuable to your ecommerce business. How you specifically define a VIP customer is unique to your ecommerce store. Layering these different segments is critical for your next step. Try Omnisend free for 14 days!

Customer 148

Customer Shipping Costs Social Media Customer Data 148

Ecommerce Platforms

FEBRUARY 20, 2020

30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems.

POS 104

POS Payment Services Merchant Services lightspeed 104